Welcome, Guest
Privacy policy
Purplecrow online website www.kisanmart.com (“the Website”) is owned and operated by Purplecrow enterprises Private Limited, part of the Purplecrow Group. This policy, together with our Terms and Conditions, explain how Purplecrow may use information we collect about you, as well as your rights over any personal information we hold about you. Please read this policy and our Terms and Conditions carefully by accessing the Website you confirm to have understood and agreed to them.
Information we collect about you:
We collect information about you when you:
  • Visit the Website, and any other sites accessible from the Website.
  • As you register with us, and buy products or services on the Website.
  • Take part in promotions, competitions, customer surveys and questionnaires.
  • Contact us, e.g. in writing, call customer services.
We may supplement the information we collect about you with information we receive from other sources e.g. like sending a pass code to validate information on your mobile and in case information required about you the same can be accessed from the mobile phone service provider or public registers such as the electoral roll. This allows us to assess the accuracy of the information we hold about you in order to send you relevant offers and information.
Using your information:
Collecting your personal information helps Purplecrow to better understand what you need from us. We use your information to:
  • To service you better
  • Manage and identify oppurtunities for improving the Website.
  • Personalise our services to you.
  • Administer and operate your account.
  • Process your orders and allocate Loyalty points to your account.
  • Tell you about important changes to the Website and our services.
  • Understand your shopping behaviour to develop and improve our products and services.
  • Manage promotions, competitions, customer survey’s and questionnaires.
  • Check and verify your identity, and prevent or detect crime. In performing checks your information may be disclosed to credit reference agencies, who may keep a record of that information. This is not a credit check and your credit rating will be unaffected.
We may share your personal information across the Purplecrow Group so they can provide you with relevant products and services.
Your personal information is safe with us and will never be released to companies outside the Purplecrow Group for their marketing purposes.
We may use and share anonymised information outside the Purplecrow Group. However, we would like to reassure you that this never includes your personal information.
Loyalty program information: We access the information recorded through the use of your Loyalty program through your mobile number and request you to provide the copy of the bill in your name in case of post paid connection in any other case we request you to provide your identity and residential proof as accepted by the mobile service or Bank account opening requirements to help us improve our service to you and to make our communications more relevant.
Marketing and Research: On signing the site , we may contact you:
  • With offers and information about Purplecrow products or services.
  • With offers and information about partners' products or services.
  • For customer research, e.g. to help improve our service.
Of course, the choice is entirely yours, but if you say you do not want to receive marketing information from us this will prevent you from receiving great offers or promotions that may be of interest to you.
To change your contact preferences simply click “My Account” in the top frame and click.
If you do not want to receive commercial communications from us, select your choices by using the boxes available on that page.
We like to hear your views to help us improve our service. From time to time, we may contact you to ask your opinions. Again, if you do not want to be contacted for this purpose, make your choice on the “Contact preferences” page.
Disclosing your information: We will never disclose your information to anyone outside the Purplecrow Group except where we have your consent; where we are required or permitted to do so by law; to other companies who provide a service to us; to sellers who sell products on the Sellers at Purplecrow direct Website (each a 'Seller'); or any successors in title to our business.
If you buy a product or service from a Seller at Purplecrow we will only share relevant personal information with the seller for the purpose of processing your order.
Other websites: The Website may contain links to other sites which are outside our control and not covered by this policy. The operators of these sites may collect information from you that will be used by them in accordance with their policy, which may differ from ours.
Accessing your information: To obtain the information we hold about you, login to the site and see your information as displayed in our Data. Please confirm your mobile number and address any details to help us identify and locate your information. If any of the details are incorrect, let us know and we will amend them.
Changes to our policy: This policy replaces all previous versions and is correct as of 23rd July 2014. We reserve the right to change the policy at any time.
Contact Us: If you have any queries, please contact us at info@purplecrow.in