Welcome, Guest
1. INTRODUCTION
1.1 your use of purplecrow Enterprises pvt. ltd. (henceforth kisanmart services) products and online services (referred to as the ”offer” in this document and excluding any offer provided to you by Kisanmart under a separate written agreement) is subject to these terms, without prejudice to any additional terms which may be part of an agreement specific to the service you wish to avail of. your agreement with Kisanmart services will always include, at a minimum, the terms and conditions set out in this document. Kisanmart Services does not sell its own products or services but acts as a link to other service – providers, merchants and vendors you hereby acknowledge and agree that you are over.
2. TERMS - ACCEPTANCE
2.1 Kisanmart shall interact with customers / clients through e-mail, by means of a form on our website, a chat program on our website, through phone calls, skype or a similar service and/or by printed communication (documents, brochures etc.).

2.2 by clicking the acceptance checkbox on a website and/or replying to our e-mails the user agrees to these terms and conditions. if you do not agree to the terms and conditions of this agreement, you may immediately lose all access to this website. by using our web site your consent to our collection and use of your personal information as described herein.

2.3 we reserve the right, at any time, to modify, alter, or update the terms and conditions of this agreement without prior notice. Modifications shall become effective immediately upon being posted at the Kisanmart website. your continued use of the website after amendments are posted constitutes an acknowledgment and acceptance of the agreement and its modifications. except as provided in this paragraph, this agreement may not be amended.
3. SCOPE OF OUR OFFERS
3.1 users can order items for personal and commercial use, including but not limited to groceries, house-hold items, stationery, electronic goods and other white goods, which are available online and Kisanmart will deliver them to the delivery address specified or provided by the user. While placing orders a user shall have to select a date and time slot and provide a period of 4 - 12 hours for Kisanmart to make the delivery to the user.

3.2 users can choose cash on delivery or Debit/Credit card swipe or Sodexo/Ticket Restaurant or make an online payment.

3.3 users should report damaged goods by calling our customer service number or send a mail with 24 hours and the goods will be replaced in 48 hours.

3.4 users can modify or cancel their order up to 4 hrs before the scheduled delivery time, as intimated by the user. For these cancellations, a total refund will be provided on amount paid, provided that the payment was made online.

3.5 users or their representatives should be present at the delivery address at the time of the delivery.

3.6 for cash on delivery, the user must have the exact billing amount ready for payment. Kisanmart does not accept cash cards, coupons or cheques.
4. PROVISION OF THE OFFER BY KISANMART
4.1 Kisanmart will attempt to continuously innovate in order to provide the best possible offer for its users. you acknowledge and agree that the form and nature of the offer which Kisanmart provides may change from time to time.

4.2 you acknowledge and agree that Kisanmart may stop (permanently or temporarily) providing the offer (or any features within the offer) to you or to users generally at Kisanmart vices sole discretion.

4.3 you acknowledge and agree that if Kisanmart disables access to your account or login route, you may be prevented from accessing the offer, your account details or any files or other content which is contained in your account.

4.4 you acknowledge and agree that while Kisanmart Services may not currently limit your use of the offer in any way, it may do so if that use hinders with the ability of Kisanmart to carry on its operations or the ability of other customers to use the offer.

4.5 the supply of the offer will be subject to your making payments, if any, at the regular intervals as stated in the contract for the service. In the event that your account is terminated or access is disabled, or the service is permanently or temporarily stopped, Kisanmart liability shall extend only to forfeiting the outstanding amount due for the current billing cycle. Kisanmart be made liable or called on to repay any amount paid during any previous billing cycle.

4.6 Kisanmart shall not be responsible for any loss or damage caused by a modification of the features, limitation of use of the offer or the discontinuation altogether thereof.
5. USE OF OFFER
5.1 in order to access a certain offer, you may be required to provide information about yourself as part of the registration process for the service, or for your continued use of the offer. you agree that any registration information you give to Kisanmart will always be accurate, correct and up to date.
Purplecrow can share customer/ client information with employees and agents (for eg. you may share addresses with delivery agents), any company which you acquire / acquires you, to the government or law enforcement agencies (if officially requested or required by order, notification, statute or court order) and with anyone else, with the consent of the customer / client..

5.2 you agree to use the offer only for your personal, non-commercial use and for purposes that are permitted by (a) the terms and (b) any applicable law, regulation or guidelines.

5.3 you agree not to access (or attempt to access) any of the offer by any means other than through the interface that is provided by Kisanmart, unless you have been specifically allowed to do so in a separate agreement with Kisanmart.
you specifically agree not to access (or attempt to access) any of the offer through any automated means (including through the use of scripts or web crawlers). 5.4 you agree that you will not engage in any activity that interferes with or disrupts the offer (or the servers and networks which are connected to the offer).

5.5 unless you have been specifically permitted to do so in a separate agreement with Kisanmart, you agree that you will not reproduce, duplicate, copy, sell, trade or resell the offer for any purpose.

5.6 you agree that you are solely responsible for (and that Kisanmart has no responsibility to you or to any third party for) any breach of your obligations under the terms and for the consequences (including any loss or damage which Kisanmart may suffer) of any such breach.

5.7 you agree that you do not misuse any offers/rewards provided by Kisanmart. Consequences of misuse will range from reduction of acquired reward points to termination of user account. Kisanmart keep the discretion rights to take appropriate action.
6. YOUR PASSWORDS AND ACCOUNT SECURITY
6.1 you agree and understand that you are responsible to Kisanmart and to third parties for maintaining the confidentiality of passwords associated with any account you use to access the offer.
you will be solely responsible for all activities that are performed in your account.

6.2 Kisanmart will take due care to ensure the confidentiality of your credentials. you agree and acknowledge that in the very unlikely event of your credentials becoming known to a third party on account of an intrusion into Kisanmart database, Kisanmart shall not be made liable for the resulting damages.

6.3 if you become aware of any unauthorized use of your password or of your account, you agree to notify the concerned official at Kisanmart immediately.
7. RESPONSIBILITY FOR CONTENT OFFER
7.1 you understand that all information (such as data files, written text, computer software, or images) which you may have access to as part of, or through your use of, the offer are the sole responsibility of the person from which such content originated.

7.2 you should be aware that content presented to you as part of the offer, including but not limited to advertisements and promotional material of Kisanmart or other companies, is protected by intellectual property rights which are owned by Kisanmart, or the sponsors or advertisers who provide that content to Kisanmart (or by other persons or companies on their behalf). you may not modify, rent, lease, loan, sell, distribute, copy or create derivative work based on this content (either in whole or in part) unless you have been specifically told that you may do so by Kisanmart or by the owners of that content, in a separate agreement. any content being disseminated using Kisanmart sales network or the product, service or platform may be pre- screened, reviewed, flagged, filtered, modified or simply refused or removed. any spam or pornographic material and / or any illegal content will be immediately deleted and we reserve the right to take appropriate legal action.

7.3 you agree that you are solely responsible for (and that Kisanmart has no responsibility to you or to any third party for) any content that you create, transmit or display while using the offer or for the consequences of your actions (including any loss or damage which Kisanmart may suffer) by doing so.

7.4 you understand that by using the offer you may be exposed to content of other users that you may find offensive, indecent or objectionable and that, in this respect, you use the offer at your own risk. Kisanmart shall not be made responsible for any repugnant content circulated on its offer by other users.

7.5 on noticing any such content, it is your duty to bring it to the attention of Kisanmart officials immediately, who will take due care to delete it from the offer.
8. INTELLECTUAL PROPERTY RIGHTS
8.1 you acknowledge and agree that Kisanmart (or Kisanmart or Purplecrow licensors) own all legal right, title and interest in and to the offer, including any intellectual property rights which subsist in the offer (whether those rights happen to be registered or not, and wherever in the world those rights may exist). you further acknowledge that the offer may contain information which is designated confidential by Kisanmart and that you shall not disclose such information without Kisanmart prior written consent.

8.2 unless Kisanmart has otherwise agreed in writing, nothing in the terms gives you a right to use any of Kisanmart trade names, trademarks, service marks, logos, domain names, and other distinctive brand features. You additionally agree that in using the offer, you will not use any trade mark, service mark, trade name, logo of any company or organization in a way that is likely or intended to cause confusion about the owner or authorized user of such marks, names or logos.

8.3 Kisanmart acknowledges and agrees that it obtains no right, title or interest from you (or your licensors) under these terms in or to any content that you submit, post, transmit or display on, or through, the offer, including any intellectual property rights which subsist in that content (whether those rights happen to be registered or not, and wherever in the world those rights may exist). unless you have agreed otherwise in writing with Kisanmart, you agree that you are responsible for protecting and enforcing those rights and that Kisanmart has no obligation to do so on your behalf.
9. LICENSE FROM KISANMART
9.1 Kisanmart gives you a personal license to use the software provided to you by Kisanmart as part of the offer. this license is for the sole purpose of enabling you to use and enjoy the benefit of the offer as provided by Kisanmart, in the manner permitted by these terms.
10. TERMINATION OF RELATIONSHIP WITH KISANMART
10.1 the terms will continue to apply until terminated by either you or Kisanmart as set out below.

10.2 Kisanmart may at any time, terminate its legal agreement with you if:
(a) you have breached any provision of the terms (or have acted in manner which clearly shows that you do not intend to, or are unable to comply with the provisions of the terms); (or)
(b) Kisanmart is required to do so by law (for example, where the provision of the offer to you is, or becomes, unlawful)

10.3 when these terms come to an end, all of the legal rights, obligations and liabilities that you and Kisanmart are subject to in relation to the obligation to maintain confidentiality or such other legal rights, obligations and liabilities which are expressed to continue indefinitely, shall be unaffected by this cessation.
11. EXCLUSION OF WARRANTIES
11.1 you expressly understand and agree that your use of the offer is at your sole risk and that the offer are provided as is and as available.

11.2 in particular, Kisanmart does not represent or warrant to you that:
(a) your use of the offer will meet your requirements,
(b) your use of the offer will be uninterrupted, timely, secure or free from error, including specifically from server downtime,
(c) any information obtained by you as a result of your use of the offer will be accurate or reliable, and

11.3 any material downloaded or otherwise obtained through the use of the offer is done at your own discretion and risk and Kisanmart will not be responsible for any damage to your computer system or other device or loss of data that results from the download of any such material.

11.4 No advice or information, whether oral or written, obtained by you from Kisanmart or through or from the offer shall create any warranty not expressly stated in the terms.

11.5 Kisanmart further expressly disclaims all warranties and conditions of any kind, whether express or implied, including, but not limited to the implied warranties and conditions of merchantability, fitness for a particular purpose and non-infringement.
12. LIMITATION OF LIABILITY
12.1 subject to overall provision in clause 11 above, you expressly understand and agree that Kisanmart hall not be liable to you for:
(a) any direct, indirect, incidental, special, consequential or exemplary damages which may be incurred by you, however caused and under any theory of liability. this shall include, but not be limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation, any loss of data suffered, cost of procurement of substitute goods or offer, or other intangible loss;
(b) any loss or damage which may be incurred by you, including but not limited to loss or damage as a result of:
(i) any changes which Kisanmart may make to the offer, or for any permanent or temporary cessation in the provision of the offer (or any features within the offer);
(ii) the deletion of, corruption of, or failure to store, any content and other communications data maintained or transmitted by or through your use of the offer;
(iii) your failure to provide Kisanmart with accurate account information; (iv) your failure to keep your password or account details secure and confidential;
13. OTHER CONTENT TO WHICH REFERENCES ARE MADE, LINKS ARE PROVIDED, ETC.
13.1 Tthe offer may include hyperlinks to other web sites or content or resources. Kisanmart may have no control over any web sites or resources which are provided by companies or persons other than Kisanmart.

13.2 you acknowledge and agree that Kisanmart is not responsible for the availability of any such external sites or resources, and does not endorse any advertising, products or other materials on or available from such web sites or resources.

13.3 you acknowledge and agree that Kisanmart is not liable for any loss or damage which may be incurred by you as a result of the availability of those external sites or resources, or as a result of any reliance placed by you on the completeness, accuracy or existence of any advertising, products or other materials on, or available from, such web sites or resources.
14. ALTERATION OF TERMS
14.1 Kisanmart may make changes to the terms from time to time. the same will be communicated to you, on the website. When these changes are made, Kisanmart Services shall make the amended copy of the terms available in an accessible location.

14.2 you understand and agree that if you use the offer after the date on which the terms have changed, or after the date by which you have to respond as per these terms has passed, Kisanmart will treat your use as acceptance of the amended terms.
15. GENERAL TERMS
15.1 Sometimes when you use the offer, you may (as a result of, or through your use of the offer) use a service or download a piece of software, or purchase goods, which are provided by another person or company. your use of these other offer, software or goods may be subject to separate terms between you and the company or person concerned.

15.2 the terms constitute the legal agreement between you and Kisanmart and govern your use of the offer, but without prejudice to any additional terms which may be part of an agreement specific to the service you wish to avail of. (but excluding any offer which Kisanmart may provide to you under a separate written agreement), and completely replace any prior agreements between you and Kisanmart in relation to the offer.

15.3 you agree that if Kisanmart does not exercise or enforce any legal right or remedy which is contained in the terms (or which Kisanmart has the benefit of under any applicable law), this will not be taken to be a formal waiver of Kisanmart rights and that those rights or remedies will still be available to Kisanmart.

15.4 if any court of law, having the jurisdiction to decide on this matter, rules that any provision of these terms is invalid, then that provision will be removed from the terms without affecting the rest of the terms. the remaining provisions of the terms will continue to be valid and enforceable.

15.5 the terms, and your relationship with Kisanmart under the terms, shall be governed by the laws of India, and in particular the laws prevailing in the state of Andhra Pradesh shall apply to the relationship between you and Kisanmart. you and Kisanmart agree that any dispute will be referred to arbitration, with the arbitral panel consisting of three arbitrators, one arbitrator being chosen by each party and a third being jointly appointed by the two arbitrators so chosen...
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